By pursuing your navigation on our website, you allow us to place cookies on your device. These cookies are set in order to secure your browsing, improve your user experience and enable us to compile statistics For further information, please view our "privacy policy"
Your privacy is important to us and we want you to feel secure visiting our site (“SBI Life Website”). This privacy notice explains how and what type of personal data will be collected, processed and used during and following your visits to the SBI Life Website, why it is collected, with whom it may be shared and your rights in this regard. Please read this notice carefully.
We are committed to protecting your privacy and have taken reasonable steps to protect the confidentiality of the Personal Information you have provided us and its transmission through the Internet.
In the process of you using our Website or availing the existing or future services or facilities provided by the Website, you may be required to furnish information, including Personal information and/or Sensitive Personal Information. You are urged to keep the information current to ensure that the services and facilities remain relevant and reach you.
This privacy notice applies to any information obtained by SBI Life through your use of our website. It does not apply to any websites controlled by third parties not affiliated with SBI Life that the website may link to ("Third Party Sites"). Please review the privacy statements of third-Party Sites as SBI Life is not responsible for and has no influence on the content or the privacy practices of third-Party Sites.
This statement and the policy outlined herein are not intended to and do not create any contractual or financial or any other legal rights in favour of any User or viewer or any other party.
Please note, not providing the requested data may hinder our ability to deliver services effectively and limit the functionality available to you.
SBI Life collects information in one or more ways as mentioned below:
Any information that we collect from you may be used for a variety of purposes including but not limited to the following:
We may also use your Personal Information for the purposes of providing you with any of your subscribed services and any service-related activities such as collecting subscription fees from you for those services, and notifying or contacting you regarding any problem with, or the expiration of, such services.
For the purposes stated herein, it may be necessary to disclose your Personal Information to one or more Advisors / Affiliates / reinsurers and contractors of SBI Life and their sub-contractors.
We will process your personal data to meet our legitimate business interests (including maintaining contact with, providing updates and information about SBI Life, organizing and hosting events, and conducting market research and analysis) or where it is needed to comply with a legal obligation. In addition, we may also process your personal data to enter into a contract with you, or to perform our obligations under an existing contract with you.
The Website does not collect any personally identifiable information (except in relation to online purchase) unless voluntarily provided by you, and SBI Life confirms that it shall not rent or sell any of your personally identifiable information. However, you would be required to provide sensitive personal information, including personally identifiable information in the course of your purchasing or initiating a transaction for purchase of a life insurance policy/ our products, or for initiating any other service request/ transaction under any product purchased by you.
SBI Life undertakes not to disclose, or share to third parties except as otherwise provided, the Personal Information and Sensitive Personal Information provided by you to SBI Life, unless such action is necessary in the following cases:
SBI Life may also make Personal Information available to:
Our group companies
Other SBI group companies may have access to and use of Personal Information in connection with the conduct of our business where appropriate.
Other insurance and distribution parties
In the course of marketing and providing insurance and processing claims, SBI Life may make Personal Information available to third parties such as other insurers; reinsurers; insurance and reinsurance brokers and other intermediaries and agents; appointed representatives; authorised distributors; affinity marketing partners; and financial institutions, securities firms and other business partners.
Our service providers
External third-party service providers, such as medical professionals, accountants, actuaries, auditors, experts, lawyers and other outside professional advisors; travel and medical and diagnostic service providers; call centre service providers; IT systems, support and hosting service providers; printing, advertising, marketing and market research and analysis service providers; banks and financial institutions that service our accounts; third-party claim administrators; document and records management providers; claim investigators and adjusters; examiners; jury consultants; translators; and similar third-party vendors and outsourced service providers that assist us in carrying out business activities, fraud investigation based on data analysis and similar activities.
Providers of Internet-connected devices and associated software
SBI Life may make the Personal Information you provide to us via our Apps available to providers of Internet-connected devices and/or associated operating systems and/or software as set forth in the terms of use and/or privacy policies you agree to with those providers
Governmental authorities and third parties involved in court action
SBI Life may also share Personal Information with governmental or other public authorities; and third-party civil legal process participants and their accountants, auditors, lawyers and other advisors and representatives as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our group companies; (f) to protect our rights, privacy, safety or property, and/or that of our group companies, you or others; and (g) to allow us to pursue available remedies or limit our damages.
Other Third Parties
SBI Life retains the right to share non-personally identifiable information with third parties for business purposes, to assess Website traffic, patterns and other such purposes. SBI Life also retains the right to share non-personally identifiable information to comply with applicable legal and regulatory processes, or to protect and defend the rights and interests of SBI Life and its affiliates and/or other Users or to enforce the terms and conditions which are binding on all Users of the Website. Your usage of the website would also deemed to be your acceptance of the aforesaid terms.
Your personal data may be processed both inside and outside of the India’s geographic area by the parties specified above, subject always to contractual restrictions regarding confidentiality and security in line with applicable data protection laws and regulations. We will not disclose your personal data to parties who are not authorized to process them. Whenever we transfer your personal data for processing outside of the India, we will do so on the basis of the binding agreements governed by SBI Life wherein we will take steps to ensure that the transfer of your personal data receives an adequate level of protection as it does within the organization.
Where permitted by applicable law or regulation, you have the right to:
If you provide Personal Information of beneficiaries/dependents/other individuals to SBI Life, you agree:
We won’t keep your personal information for longer than is necessary for the purpose for which it was collected and only for as long as required or permitted by law and regulations.
We take appropriate steps to ensure that we process and retain information about you based on the following logic:
SBI Life retains the right to communicate with you (via e-mail, SMS, push notifications, postal service / courier or mobile messaging services or any other digital properties) when you have agreed to receive such communication or where operational or regulatory requirements require Us to do so. SBI Life further retains its right to communicate through third party vendors. You shall have the option to unsubscribe to receive such email communication.
The Website may amend or modify, this Privacy Policy including replacing this Privacy Policy with a new policy, at any time at the sole discretion of SBI Life. Notice of material changes to this Privacy Policy will be posted on the Website. Revised Privacy Policy/amendments thereto shall be effective from the date indicated therein. Users are requested to periodically check the terms and conditions under this Privacy Policy from time to time. SBI Life shall not in any circumstance be held liable for such lapses on the part of the Users.
Information, content and materials provided on this Website are on an “As Is” basis and SBI Life does not make any express or implied representation or warranty regarding the accuracy or completeness of the same.
In case you require any further clarifications on the content of this policy, or need to raise a query with respect to your data privacy rights or terms of use, please contact
Data Protection Officer- SBI Life Insurance Co Ltd
Email: dpo@sbilife.co.in / Tel: +91- 22- 61910538
Grievance Office information / Generic email ID: info@sbilife.co.in
REGISTERED & CORPORATE OFFICE:
Data Protection Officer SBI Life Insurance Co. Ltd, Natraj, 2nd Floor, M.V. Road & Western Express Highway Junction, Andheri (East), Mumbai - 400 069.
We undertake reasonable precautions to protect our Website and our User’s personally identifiable information like identity, address, demographic information, Aadhaar number, PAN and any other collected information, from unauthorised access to or unauthorised alteration, disclosure or destruction. In particular:
SBI Life also takes appropriate technical, physical, legal and organizational measures, which are consistent with applicable information security standards. If you feel that the security of any Personal Information you might have with us has been compromised or if you have other data security questions or concerns related to SBI Life, please notify us at the aforementioned address details or through email communication.
When SBI Life provides Personal Information to a service provider, the service provider will be selected carefully and required to use appropriate measures reasonably designed to protect the confidentiality and security of the Personal Information.
If we believe the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavour to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail.
This page was last updated on 22 October 2024.