By pursuing your navigation on our website, you allow us to place cookies on your device. These cookies are set in order to secure your browsing, improve your user experience and enable us to compile statistics For further information, please view our "privacy policy"
Ensuring high standards of customer satisfaction is an important part of our Mission Statement at SBI Life. To deliver excellence in customer service, we have put in place a prompt, accessible and responsive mechanism for addressing your grievances and suggestions.
In case the response doesn’t meet to your expectation, you may escalate to Grievance Redressal officer of the region - Regional Director
If you are not satisfied with the resolution of your complaint, you can Escalate to Corporate Office as below
If your complaint hasn’t been resolved to your satisfaction even after escalating, you can directly approach the Insurance Ombudsman for redressal