SBI Life Customer Feedback | Consumer Grievance Redressal

By pursuing your navigation on our website, you allow us to place cookies on your device. These cookies are set in order to secure your browsing, improve your user experience and enable us to compile statistics  For further information, please view our "privacy policy"

SBI Logo

Join Us

Tool Free 1800 22 9090


Ensuring high standards of customer satisfaction is an important part of our Mission Statement at SBI Life. To deliver excellence in customer service, we have put in place a prompt, accessible and responsive mechanism for addressing your grievances and suggestions.

Submit complaint online

At your nearest SBI Life office

Visit SBI Life office – Customer service desk

By Email

Send us an email at:

On our Toll Free number

1800 267 9090
(Customer Service timings: 9:00 a.m. to 9:00 p.m., seven days a week)


SMS Solve to 56161

SBI Life Branch GRO (Grievance Redressal Officer) details

Timeline: You will receive our response to your complaint within 2 weeks of receipt of complaint