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Ensuring high standards of customer satisfaction is an important part of our Mission Statement at SBI Life. To deliver excellence in customer service, we have put in place a prompt, accessible and responsive mechanism for addressing your grievances and suggestions.

Submit complaint online

*mandatory fields

At your nearest SBI Life office

Visit SBI Life office – Customer service desk

By Email

Send us an email at:
info@sbilife.co.in

On our Toll Free number

1800 22 9090
(Customer Service timings: 9:00 a.m. to 9:00 p.m., seven days a week)

By SMS

SMS Solve to 56161
Timeline: You will receive our response to your complaint within 2 weeks of receipt of complaint
Timeline: You will receive our response to your complaint within 2 weeks of receipt of complaint

By Post

SBI Life Insurance Company Limited
Central Processing Centre
7th Level (D Wing) & 8th Level, Seawoods Grand Central Tower 2, Plot No R-1, Sector - 40, 
Seawoods,Nerul Node, 
Navi Mumbai-400 706
Timeline: You will receive our response to your complaint within 2 weeks of receipt of complaint

Visit or Write to

Timeline: You will receive our response to your complaint within 2 weeks of receipt of complaint

In case you have any suggestions, please feel free to contact us as below:

Submit feedback online

*mandatory fields

By Email

Send us an email at:
info@sbilife.co.in

At your nearest SBI Life office

Visit SBI Life office – Customer service desk

On our Toll Free number

1800 22 9090
(Customer Service timings: 9:00 a.m. to 9:00 p.m., seven days a week)