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అభిప్రాయం
Ensuring high standards of customer satisfaction is an important part of our Mission Statement at SBI Life. To deliver excellence in customer service, we have put in place a prompt, accessible and responsive mechanism for addressing your grievances and suggestions.
In case the response doesn’t meet to your expectation, you may escalate you complaint to the Regional Grievance Redressal officer
If you are not satisfied with the resolution of your complaint, you can Escalate to Corporate Office as below
If your complaint hasn’t been resolved to your satisfaction even after escalating, you can directly approach the Insurance Ombudsman for redressal
Submit complaint online
At your nearest SBI Life Office
On our Toll Free number
(Customer Service timings: 9:00 a.m. to 9:00 p.m., seven days a week)
By Email
By SMS
SBI Life Branch GRO (Grievance Redressal Officer) details
Our Grievance redressal policy SBI Life Branch GRO (Grievance Redressal Officer) details
Level 1
SVP & Chief of Client Relationship.
SBI Life Insurance Company Limited
Central Processing Centre
7th Level (D Wing) & 8th Level, Seawoods Grand Central,
Tower 2, Plot No R-1, Sector - 40,
Seawoods, Nerul Node,
Navi Mumbai - 400706
Telephone No. 022-66456785
Email - hcr@sbilife.co.in
In case you have any suggestions, please feel free to contact us as below:
Submit your feedback / Request to revoke Aadhaar consent
By Email
info@sbilife.co.in
At your nearest SBI Life Office
On our Toll Free number
(Customer Service timings: 9:00 a.m. to 9:00 p.m., seven days a week)