Built on Trust. Shared in Growth.
Growing with India Through Trust and Protection
Financial Strength
6.1%
Opex Ratio
₹190.8 bn
Net Worth
10.6%
Total Cost Ratio
8.7%
AUM Growth
₹24.7 bn
Profit After Tax
190%
Solvency Margin
27.5%
VoNB Margin
₹807.9 bn
Embedded Value
Zero Debt
Supported by strong internal accruals
Chairman’s Message
Protecting India’s Aspirations for 25 Years
“Twenty-five years ago, we began with a simple purpose of helping Indian families protect what matters most. That purpose remains unchanged. What has evolved is our scale, our responsibility and the trust millions continue to place in SBI Life.”
Challa Sreenivasulu Setty
Chairman
MD & CEO’s Message
Protecting Lives. Building Trust. Creating Long-Term Value.
“As we now enter the next phase, our strategic focus remains clear - deliver disciplined growth, superior value creation and continue strengthening our role in the evolution of India’s life insurance sector.”
Amit Jhingran
Managing Director & Chief Executive Officer
Value Creation Model
Converting Capabilities into Meaningful Outcomes
Input
₹ 190.8 billion Networth
₹ 4,871.6 billion AUM
Capital-wise Output
₹ 807.9 billion Embedded Value (EV)
₹ 66.7 billion Value of New Business (VoNB)
13.7% Return on Equity (RoE)
19.7% Return on Embedded Value (RoEV)
Zero debt Company
₹ 1,012.9 billion Gross Written Premium
₹ 425.5 billion New Business Premium
₹ 242.7 billion Annualised Premium Equivalent (APE)
₹ 24.7 billion Profit after tax
190% Solvency Margin
Outcomes
Financial Strength and Value Creation
Consistent profitability and strong cashflows
Sustained shareholder value delivery
Resilient balance sheet for long-term growth
UN SDGs
Input
1,230 Offices
40,500+ Partner branches
₹ 641.6 million Spent on infrastructure through capex (furniture and fittings, office equipment, leasehold improvements etc.)
Capital-wise Output
2.2 million new policies issued
22.7 million new lives covered
13th Month Persistency: 87.9%
61st Month Persistency: 58.1%
No. of products: Individual – 26, Group - 9
8 per 10,000 policies Customer Grievance ratio
Covered 28 States and 7 Union Territories
Outcomes
Expanded Reach and Innovation
Diversified and scalable distribution network
Customer-centric product innovation
Improved access across markets
UN SDGs
Input
29,344 Employees
₹ 261.7 million spent on employee training
Employee engagement activities
Capital-wise Output
₹ 36.4 million revenue generated per employee
24.0% women employees (up from 22.5% in FY25)
5 year 3 Month Average Tenure of employees
Average digital training hours per employee ~14 hours
Outcomes
Employer of Choice
Strong workplace culture and engagement
Improved talent retention and development
Trusted and aspirational employer brand
UN SDGs
Input
₹ 760.2 million Investment in technology
₹ 425.4 million Investment in Software
Enterprise risk management framework
Strong investment framework
Capital-wise Output
97.6% renewals collected digitally
99.7% individual policies sourced digitally
460 Robotic Process Automation (RPA) bots deployed
261 e-training modules created
Trainings imparted to employees - 99.7%, distributors - 96.0%
56.6% individual proposals processed through automated underwriting
Outcomes
Digital Acceleration
Higher digital adoption across journeys
Enhanced engagement and conversion
Scalable digital-led capabilities
UN SDGs
Input
ESG framework implemented
Scope 1, 2 emissions tracking and reduction
Scope 3 tracking
Energy-efficient appliances and technology
Responsible investment strategy and framework
Rainwater harvesting
Water management, waste reduction and recycling initiatives
Capital-wise Output
3,640.2 MTCO2e Scope 1 emissions
15,529.2 MTCO2e Scope 2 emissions
48,281.1 MTCO2e Scope 3 emissions
1,620 kg of E-waste recycled
9.6% of energy was sourced through renewable sources in owned and a few regional offices
Reduction in emissions by 6.5%
6,400+ kg of paper & cardboard recycled
60K+ native saplings maintained (Miyawaki)
Mangrove Restoration in Sundarbans of West Bengal, with > 9 lakh saplings planted
Outcomes
Sustainable and Responsible Growth
Reduced environmental footprint
Increased sustainability awareness and action
ESG embedded across operations
UN SDGs
Financial Capital
01Building Resilience Through Consistent Performance
KPIs
Lowest
Total Cost ratio in the Industry
₹190.8 bn
Networth ↑ 13.6%
₹4,871.6 bn
Assets under management ↑ 8.7%
₹66.7 bn
Value of new business ↑ 12.0%
₹807.9 bn
Embedded value ↑ 15.0%
27.5%
Value of new business margin
19.7%
Operating return on embedded value
Zero
Debt Company
Service Capital
02Making Insurance Simple, Seamless and Dependable
KPIs
120
New branches added
40,500+
Partner bank branches
40.2%
Offices in rural/ semi-urban
26
Individual and
9
Group products
1,230
Total offices
Intellectual Capital
03Where Human Insight Meets Digital Power
KPIs
810
Bitsight cybersecurity score
3,844 k+
Chatbot queries handled
30+
Digital services (Smart Care)
Human Capital
04Every Dream Protected Begins With its People
KPIs
8,128
New hires in FY26
7,034
Women employees in workforce ↑ 18.4% YoY
5,148
Women employees in sales roles ↑ 22.0% YoY
367
Employees attaining functional and technical qualifications
Social and Relationship Capital - Customers
05Every Touchpoint, A Promise Kept for Past 25 Years
KPIs
86
Net Promoter Score
5
New products launched
85.2 mn
Inforce lives
99.4%
Overall death claim settlement ratio
53 bps
Increase in 13th month persistency
22.7 mn
New lives covered
Lowest
Mis-selling ratio - amongst private players
Natural Capital
06Building a Better World through CARE
KPIs
8.6*10-08 GJ/₹
Energy intensity
1,328.0 KL
Water recycled
19,169.4 mtCO2e
Scope 1 & Scope 2 emissions
9.3 MT
Waste recycled
Governance
Advancing with Greater Strength, Stability and Purpose
Over the past 25 years, our governance framework has steadily matured, from a strong compliance foundation to a comprehensive system of oversight that integrates risk management, ethical conduct and strategic decision-making.
Strategy
Grounded in Trust and Focused on the Future
At SBI Life, strategy is not reactive to market cycles, it is anchored in enduring convictions about serving customers well, growing responsibly and building an institution of lasting relevance.
External Environment
India’s Momentum and the Opportunity It Creates
India enters FY26 as one of the most compelling growth stories in the world and for the life insurance sector, with favourable environment.
Materiality
Focusing on What Truly Matters
Our materiality assessment framework enables us to prioritise key economic, environmental, social and governance (EESG) topics, ensuring focused action and responsible growth.
Stakeholder Engagement
Relationships Built on Trust and Shared Progress
Today, the Company’s stakeholder engagement approach remains structured, transparent and responsive, enabling it to better understand expectations, act with accountability and create long-term value for all stakeholders.
Risk Management
Resilience That Protects Shared Growth
Trust is built not only through performance, but through the ability to navigate uncertainty with discipline and foresight.
Awards
Acknowledging the Trust That Continues to Drive Our Growth
Smart Insurer - Life Insurance (Large Category) at the ET Now Insurance Summit 2025
Amiable Insurer - Life Insurance (Large Category) at the ET Now Insurance Summit 2025
Best Life Insurance Company - India at the 6th edition of the ICC Emerging Asia Conclave & Awards 2026
SBI Life won Silver Shield in Category – Life Insurance Sector at the ICAI Awards for Excellence in Financial Reporting 2024-25
Insurer of the Year - Best Operating Performance (Life Category) at the FICCI Insurance Industry Awards 2024
Best Strategies for Insurance Coverage - India at the 6th edition of the ICC Emerging Asia Conclave & Awards 2026
Best Digital Learning Transformation Program - Silver at the TISS LeapVault CLO Awards 2025
L&D Team of the Year - Gold at the TISS LeapVault CLO Awards 2025
AI Pioneer - Learning Champion at the LinkedIn Talent Awards 2025
Chief Learning Officer - Gold at the TISS LeapVault CLO Awards 2025
Best Risk Management Strategy of the Year - India at the 6th edition of the ICC Emerging Asia Conclave & Awards 2026
Recognition under the Corporate Category - Enterprise Risk Management at the Bharat Credit Risk, Fraud & Compliance Summit
Award at the Indian Social Impact Awards 2025 for ‘Best 3 Healthcare CSR Initiative of the Year’
Silver Award under the ‘Most Effective Public Service Campaign’ category at the Pitch Finovate BFSI Marketing Awards 2025 for CSR initiative
Jolly & Polly
The same promise in two assuring voices
The onboarding of cricketing superstars Rishabh Pant and Ravindra Jadeja as SBI Life’s brand endorsers marked a new chapter in the brand’s journey. For the first time, SBI Life brought together two distinct voices through Jolly and Polly, characters that echo the same promise and belief of brand SBI Life; to bring reassurance, clarity and confidence to the different ways India thinks, feels, and plans for their future and that of their loved ones.
A legacy in silver. A future in gold.
As SBI Life completed 25 years, the journey was brought alive across SBI Life through a simple yet powerful theme — Silver in Years. Golden in Promise.
Spellings, Spellers, and Spellionaire.
With the theme Bee Spellionaire, SBI Life Spell Bee 2025 inspired young minds to discover the true wealth hidden in words.
Ideation from the young ones of the nation.
IdeationX 2.0 was built around a larger purpose of advancing financial literacy in India as the nation progresses toward becoming the world’s third-largest economy.
A dot that made the difference
Thanks A Dot turned a simple symbol into a powerful call for awareness.
A marathon, but not on steps.
The SBI Life Hack-AI-Thon brought together some of the country’s brightest tech talent to explore how artificial intelligence can shape the future of life insurance.
Input
14 CSR partners
₹ 67.1 million CSR spent on education, ₹ 100.3 million on livelihood, ₹ 9.9 million on healthcare and ₹ 22.8 million spend on the environment
358k+ Distributors
Capital-wise Output
52.3 million lives covered under PMJJBY
86 Net Promoter Score
20k+ CSR beneficiaries
737k+ new policies issued in rural areas
2.5 million new lives covered in the social sector
Insurance awareness in Chhattisgarh State aligning with Government’s vision Insurance for all by 2047’
Overall ₹ 13,795.5 billion Sum Assured
₹ 45.0 billion Commission expense
Outcomes
Strong Stakeholder Trust
Deepened customer and community relationships
Strengthened partner and regulatory alignment
Higher loyalty and satisfaction
UN SDGs