PEOPLE

Nurturing our human assets

At SBI life, our people are pivotal to achieve our short-term and long-term business success. Therefore, we focus on developing strong relationships with our people to create an environment, where employees can thrive and are enabled to deliver sustainable organisational performance. At SBI Life, we have the best-in-class people policies, leading us to attract and retain the finest talent in the industry.

MATERIAL ISSUES

  • Diversity and inclusion
  • Training and development
  • Performance management
  • Employee health and well-being

36 years 7 months

AVERAGE AGE OF EMPLOYEES

5 years 3 months

AVERAGE TENURE OF EMPLOYEES

Embracing diversity

At SBI life, diversity and inclusion is not just the policy or employee count. It is an opportunity to create a culture that attracts employees and drives us to earn deeper trust and commitment from our employees.

18,515

Total Employees

15,388

Male Employees

3,127

Female Employees

16.89%

Female Employees (as a % of total)

Project Shakti:

We have launched a dedicated recruitment program called ‘Project Shakti' to promote diversity and improve the gender mix, with particular focus on hiring female employees. The project helped us to unlock the untapped potential of the female workforce and widen our talent pool.

Employee Adoption

CIF adoption

LM adoption

Learning & Development

Our focus is on creating a strong workplace that delivers business value, while keeping the team together, engaged, and committed. The Learning and Development (L&D) at SBI Life ensures that employees can successfully meet the challenges of their jobs, while properly being aligned with the Company's business goals. L&D strives to address a spectrum of employee and organisational needs, and business challenges, and offers myriads of learning alternatives, across locations.
Our organisational culture adopts innovative techniques to facilitate employee growth, by means of learning. We have developed ‘eShiksha Empowered,’ a digital eLearning platform, which includes interactive courses, micro modules, gamified versions, one-page snippets, quizzes, and navigation guides, to enhance learning experiences.

65 Modules

Created for employees and distributors to enhance their knowledge and skills

KEY INITIATIVES IN FY22

1

Product Specs

To synchronise L&D efforts with the learners' requirements, the L&D team created a learning solution in this direction, and launched crisp and visually appealing Product Specs (micro-learning modules), to empower our sales teams to make their presentations effective.

2

Friday Pathshala

In line with the new-gen workforce's learning requirements, of accessing and consuming educational content at work, we conceptualised and implemented the ‘Friday Pathshala.’ This initiative was aimed at helping employees to learn various functional and soft skills and enforce the same for enhancing the quality of work and life.

3

Jo Padhega Wo Badhega

We initiated this intervention to develop a better learning culture within the organisation. The aim is to give a brief overview of best-selling books written by eminent authors, and marketed by renowned publishers. This fortnightly intervention encourages our employees to inculcate the habit of reading good books regularly.

4

SBI Life Knowledge Premier League

A team quiz competition was held to engage the employees from all departments and locations. The branch offices initiate this battle of knowledge excellence, and finally, national champions are announced. This stint has seen great involvement from thousands of participants, and has created a culture of learning in our organisation.

'Golden Peacock National Training Award' 2021

SBIL L&D bagged the prestigious 'Golden Peacock National Training Award 2021.’ This coveted honour has been an epitome of standards and quality across all sectors and industries.

Employee course consumption

CIF course consumption

LM course consumption

Rewarding outperformers

We identify deserving candidates through our well-defined reward and recognition policy. We have a strong performance management system, LEAP (Leading through Excellence and Performance), which is based on a clear framework of setting expectations, providing feedback, and carrying out an effective assessment to link rewards directly with the Company’s performance.

We have also introduced Employees Stock Options (ESOPs) for rewarding high performing employees, with a view to improving the retention rate. During FY22, we granted 7,97,850 stock options to eligible employees under the provisions of ESOS 2018.

Sexual Harassment Cases

At SBI Life, we have zero tolerance for sexual harassment. We have a charter on prevention, prohibition, and redressal of sexual harassment, aligned with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. We have an internal complaints committee to investigate and inquire into sexual harassment complaints.

In FY22, five sexual harassment cases were filed. One case was pending from the previous year. Of these, all six were disposed-off during the financial year. Having an adept POSH policy has enabled us in employer branding, by creating an employee value proposition, permeating a sense of safety amongst employees, retaining vital talent and promoting inclusivity.

EMPLOYEE HEALTH AND WELLBEING

Our employees are our biggest assets. Therefore, employee health and wellbeing remain a critical issue for us. We provide a safe workplace for our employees while continuing to serve our customers and take Best-in-class initiatives on a continuous basis to retain highest productivity in the business. Some of the initiatives taken during the year are given below:

Ex-gratia to family of deceased employees:

During a crisis, the degree of solidarity is the basis of endurance of any organisation. We understand our role in supporting our employees in such difficult times. We, therefore, introduced covid - ex-gratia policy to support dependent family members of employees in the event of an untimely death due to COVID-19, by providing financial assistance on monthly basis.

Mediclaim Policy:

We have a best-in-class Mediclaim policy for our employees. This policy offers top-up options along with the basic insurance amount.

This year, we added the facility of teleconsultation with doctor. We also partnered with an NGO to provide professional counselling sessions for mental wellness of our employees. These sessions were conducted by medical practitioners and professionals. In addition, an annual medical health check facility was also given to all our employees.

Healthify me

In continuation with our efforts towards wellness of employees, we have entered into an association with ‘Healthify Me’, an app-based product which is focused on healthy living and wellness, with a vision to bring many health related offering/benefits to our employees. The programme focuses on healthy living and guides a lifestyle change which needs strength of mind, conviction and self-belief. This activity is also in alignment with our Employee Engagement proposition ‘Believe To Achieve’ which encourages self-belief and confidence to achieve any goal.

This initiative aimed to increase the subjective wellbeing of employees including life satisfaction, job satisfaction and workplace positivity which will positively correlate with the productivity of the employees and the organisation.

Wellness Sessions:

We facilitated post-COVID care sessions by well-known medical professionals to ensure health and safety of our employees.

Supporting our employees during COVID-19:

We took several initiatives to support employees during the COVID-19 period.

  • Provision of special leave for COVID-19 positive employees
  • Tie up with hospitals to provide isolation rooms for COVID-19 patients
  • No ceiling on room rent and nursing for hospitalisation
  • Shifted to work from home/hybrid working models by providing avenues to the employees to stay connected and collaborate with their teams
  • Free vaccination for all our employees and their dependents
  • EEmployees were called to offices in a phased manner based on government regulations
  • Mandatory wearing of masks and maintaining social distancing
  • Regularly disinfected to eliminate possible transmission of virus