KEY PERFORMANCE INDICATORS
Cruising ahead against headwinds
Our consistent and efficient operations, backed by dedicated talent, innovation and strong corporate governance, helped us survive the pandemic woes and further strengthened our leadership position in India's private life insurance industry.
Income
The primary income for an insurance company is premium, which is collected periodically and over a long period of time
Profitability
The profitability of life insurance companies is measured via the value of new business.
*As per new methodology
Value of a life insurance company
The value of a life insurance company is
measured using Embedded Value, which
computes future profits from existing
policies.
*As per new methodology
Solvency
The solvency ratio measures how financially sound an insurer is and its ability to pay claims. In India, insurers are required to maintain a minimum ratio of 1.50.
Quality of business
Customer service
Market Leadership
Other KPI trends
