Providing medical facilities
Leveraging our resources and the expertise of our efficient team, we revived our medical aid facility to provide access to treatment and counselling. Seeing the non-uniform spread, we took a precautionary approach to contain the virus. We made monthly onsite Rapid Antigen tests and RT PCR tests mandatory for our in-house and outsourced staff.
1,650
Tests conducted since October 2020
Ensuring safety of our stakeholders
We provided technological support and transitioned our operations to a Work From Home model. We also organised virtual sessions on wellness and mental health issues to help them cope with the stress. Provisions were made for additional holidays for employees who tested COVID-19 positive or had to take care for a family member contracting the virus.
Accelerating digital transformation
We leveraged technology to enhance our digital connectivity, making our processes digital. This helped our customers avail our services without having to visit our offices physically. We also customised our products and services as per the changing times to provide added security to our customers.
Addressing COVID claim settlements
As the country grappled with the COVID situation, we made every effort to ensure that our customers received the claim amount that they were entitled to, quickly and easily.
₹ 4.11 bn
COVID claims (Gross of reinsurance)
Vaccinating our workforce
The Government of India has implemented the largest vaccination program effective from January 15, 2021. We conducted vaccination camp for our employees, their dependents and outsource staff at our head office in Natraj - Mumbai, CPC, Seawoods - Navi Mumbai. Further, we extended the vaccination facility to add staff across all SBI Life regions and branches pan India.
79.25%
Employees vaccinated
