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CUSTOMER EDUCATION
Home > Customer Education > Be Alert. Be Safe.

Customer Education

 
SBI Life Insurance always keeps you informed about latest products and services which are beneficial to you. However, we have notice some instances where unsolicited calls / e-mails have been made / sent by vested interests in the name of SBI Life Insurance Company Ltd. or Insurance Regulatory and Development Authority (IRDA).

We understand the importance of keeping your personal information secure and confidential. Identity theft, phishing (fake) e-mails and vishing (fake) calls are threat to your financial security.
 
   
CHECK CALL AUTHENTICITY - Any calls that solicit to get your personal financial information like your policy no., bank details, your password, etc are not from SBI Life Insurance
 
CHECK E-MAIL AUTHENTICITY - Reply to an e-mail, only if it is received from the domains - sbilife.co.in or sbi-life.com
 
Always deposit an Account Payee cheque in favour of ’SBI Life Insurance Co. Ltd. Policy No. XXXXXXXXXXX’
 
Make online transactions only on secured websites with ’https’ and has a padlock symbol rather than ’http’ in the address bar.
 
   
Do not share your confidential information like password, customer-id, date of birth, credit card number, etc on e-mail or on a phone call, event if it is from a trusted source like your insurer, IRDA, Income Tax Department, Bank, Credit Card Company, etc
 
Do not issue a bearer or blank signed cheque to anyone
 
Do not handover renewal premium payment in cash to any entity, except the authorised collection centres (State Bank Group, Common Service Centres, Karur Vysya Bank, AP Online and MP Online)
 
Do not handover your credit card to anyone or disclose your CVV or PIN number to anyone
 
 
 
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