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At SBI Life, we are committed in providing the best of services to our customers. We provide customers with easy access to information and means to get their grievances redressed.

Click here to read our Grievance Redressal Policy.

In case of any grievance, please feel free to contact us as below:
 
 
Call on our toll free numbers : 1800 22 9090
   
Write to:
Client Relationship
SBI Life Insurance Company Limited
Central Processing Centre
Kapas Bhavan, Sector -10,
CBD Belapur, Navi Mumbai - 400614
 
Email us at:
info@sbilife.co.in
   

Contact your Branch or
Regional Customer Service Desk:

Locate your nearest customer service desk

 
Click to submit your complaint online
 
         You will receive our response within 15 days.
 
 
  If the resolution you receive does not meet you expections, please write to our Grievance Redressal Officer, Head - Client Relationship at the address mentioned below:

SBI Life Insurance Company Limited
Central Processing Centre, Kapas Bhavan, Sector -10, CBD Belapur, Navi Mumbai - 400614
     
 
Telephone No: 022-6645 6241
Email us at: hcr@sbilife.co.in
     
          You will receive our response within 15 days.
 
 
  After Level 1 and Level 2 escalations, If Your complaint is still not resolved to your satisfaction, you may directly approach the Insurance Ombudsman for redressal.

Click here for addresses of the Insurance Ombudsman Offices.
 
 
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