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Home > Contact Us > Grievances

Contact Us

At SBI Life, we are committed in providing the best of services to our customers. We provide customers with easy access to information and means to get their grievances redressed.

Click here to read our Grievance Redressal Policy.

In case of any grievance, please feel free to contact us as below:
Call on our toll free numbers : 1800 22 9090
Write to:
Client Relationship
SBI Life Insurance Company Limited
Central Processing Centre
7th Level (D Wing) & 8th Level,
Seawoods Grand Central
Tower 2, Plot No R-1, Sector - 40,
Seawoods ,Nerul Node,
Navi Mumbai-400 706
Email us at:

Contact your Branch or
Regional Customer Service Desk:

Locate your nearest customer service desk

Click to submit your complaint online
         You will receive our response within 15 days.
  If the resolution you receive does not meet you expections, please write to our Grievance Redressal Officer, Head - Client Relationship at the address mentioned below:

SBI Life Insurance Company Limited
Central Processing Centre, Kapas Bhavan, Sector -10, CBD Belapur, Navi Mumbai - 400614
Telephone No: 022-6645 6241
Email us at:
          You will receive our response within 15 days.
  After Level 1 and Level 2 escalations, If Your complaint is still not resolved to your satisfaction, you may directly approach the Insurance Ombudsman for redressal.

Click here for addresses of the Insurance Ombudsman Offices.
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